A set of globally recognized standards and best practices in a given field, written down and arranged into a standard which is published by ISO - the International Organization for Standardization

Benefits for an organization resulting from the implementation of the ISO standard:

• more efficient management at all company levels,
• more effective information flow,
• more effective use of employees' skills thanks to a specification of their rights and duties,
• elimination of conflicting areas of responsibility in a company,
• easier deadline keeping and fewer complaints,
• enhancing a company's prestige,
• improved confidence of clients and partners,
• facilitating decision-making by company management,
• savings for company (except quality management and environment),
• ability to fulfill customers' expectations on the specific level,
• instilling the habit of constant self-development ,
• more efficient functioning on foreign markets with regard to EU law,
• improved confidence of local society.

EAGLEauditors specializes in implementing following standards:

• ISO/IEC 27001:2007 - "Information technology - Security technique - Information security management system - Requirements",
• ISO/IEC 17799:2007 - "Information technology - Practical principles of information security management",
• ISO/IEC 20000-1:2007 - "Information technology - Service management - Volume 1: Specification",
• ISO/IEC 20000-2:2007 - "Information technology - Service management - Volume 2: Processing rules",
• PN-EN ISO 9001:2001 - "Quality management systems - Requirements".

EAGLEauditors offer its clients complex services aimed at obtaining a certificate and maintaining it in a range of selected standards, in particular:

• carrying out a review - preliminary analysis (identification of processes and functioning procedures)
• assistance in selecting the best model of standard implementation for the organization
• implementation of requirements resulting from selected standard:
  • supplementation or specification of procedures, instructions, guidelines, regulations already functioning in organization,
  • preparation of of absent documentation including description of informal processes functioning in organization,
  • carrying out personnel training (dates and number of participants shall be approved by management of organizational units in order to assure continuity plan).
• assistance in selection of certifying company depending on strategy and target market of particular organization (global or domestic market) - certificates recognized internationally or in a local market)
• performing audit of functioning system regarding implemented standard:
  • finding most commonly occurring irregularities,
  • applying methods preventing irregularities in the future, including e.g.: conducting training, elaborating procedures,
  • submitting reports to unit management.
• Ongoing assistance over implemented ISO system - monitoring progress of implemented standards:
  • adjusting procedures to alterations,
  • ongoing consultations,
  • personnel trainings in range of implemented alterations,
  • Participation of EAGLEauditors consultants in certification and control audits.